Shipping Policy

At VIQISTA, we strive to offer our customers a seamless and efficient shopping experience. Below is our shipping policy to help you understand how we handle the delivery of your orders.

1.Processing Time

Orders are processed Monday through Friday, excluding holidays. Orders typically ship within 1–2 business days after the order is placed. Please note that during peak seasons or special promotions, there may be a slight delay in processing.

2.Shipping Methods and Delivery Time

We offer a variety of shipping methods to meet your needs. Delivery times depend on the shipping method selected at checkout and the destination of the package. Estimated delivery times are as follows:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • International Shipping: 7–14 business days (varies by country)

3.Shipping Costs

Shipping costs are calculated at checkout based on the shipping method and delivery address. Free shipping is available for orders over  $99. Please check for details at checkout.

4.Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor the status of your package. You can track your order through the carrier’s website or by visiting viqista.com.

5.International Shipping

We currently offer international shipping to select countries. Please note that international customers may be subject to customs duties and taxes upon arrival. These fees are the responsibility of the customer and are not included in the shipping charges.

6.Order Issues or Delays

If you experience any issues with your order or if there are significant delays, please reach out to us at [email protected]. Our team is here to assist you and ensure your satisfaction.

7.Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately at [email protected]. We will investigate the issue and work to resolve it as quickly as possible.

8.Contact Us

For any shipping-related inquiries or concerns, feel free to contact us at [email protected].

 

Thank you for choosing VIQISTA. We appreciate your business and look forward to serving you again!