Returns Policy

Thank you for shopping at VIQISTA. We strive to provide you with the best shopping experience possible. If you’re not completely satisfied with your purchase, we’re here to help.

1.Returns

You can return most new, unused items within 30 days of delivery for a full refund. To be eligible for a return, items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that certain items, such as undergarments or sale items, may not be eligible for returns.

2.How to Return an Item

To initiate a return, please email us at [email protected] with your order number and the items you wish to return. Our customer support team will guide you through the process.

3.Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, a credit will automatically be applied to your original payment method within a certain amount of days.

4.Exchanges

If you’d like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

5.Shipping

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

For more information, please contact us at [email protected].